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General Conditions of sale to individuals PLAISIRS.CLUB Edition March 2015
Article 1 : Application of C. G. V
Article 2 : technical Specifications
Article 3 : Price of products and services
Article 4 : Order
Article 5 : Price
Article 6 : method of Payment
Article 7 : Delivery - Transport
Article 8 : Clause of reserve of property
Article 9 : Force majeure
Article 10 : Access to the site
Article 11 : Resolution
Article 12 : applicable Law - Jurisdiction
Article 13 : Computer and freedoms
Preamble : Who are we and how to contact us ? PLAISIRS.CLUB, 255 Avenue Galilée, 13100 Aix en Provence. Email : hello (arrobase) plaisirs (point)club.
Article 1 : Application of the C. G. V these conditions apply to any sale of product or merchandise contained on our website and in all electronic orders placed by individuals acting in their personal capacity as consumers directly on our website accessible at the following address : www.plaisirs.club. It is sufficient for the buyer to click on the "Terms and conditions of Sale" for a discussion of the conditions of his order even before he had begun the process of ordering the product. Accordingly, the fact of placing order implies whole adhesion and without reserve of the buyer to these general terms and conditions. The territorial scope of the offer is Metropolitan France and the Principality of Monaco. It is the responsibility of the buyer to inform local authorities of his country of any import restrictions or use of products or services he intends to order. The terms which apply are those listed on the site at the time of your order and attached to your order confirmation email. Any order placed through the Site implies the full acceptance, without reservation and without condition of the GTC in force at the date of the said order. They are downloadable HERE
Article 2 : technical Specifications technical specifications, dimensions, weight, etc... mentioned in this site have only an indicative value. We reserve the right to make any modifications we deem appropriate, even after receipt of the order, without, however, that the essential characteristics may be affected. For the products presented on the site www.plaisirs.club with the requirements of the particular application, it is up to the buyer to obtain the relevant technical data sheet with the site. The photos and drawings contained on the site www.plaisirs.club in no way can take the place of contractual commitment in respect of the reality of the product.
Article 3 : Price of products and services The product offers and services are valid until they are visible on the site. The prices of the products and services indicated on the product sheets of the Site are excluding delivery costs and packaging.
Article 4 : Control The availability of products and the delivery period are displayed on each product page. In the event that, subsequent to your order, a product or a service becomes totally or partially unavailable, www.plaisirs.club you will be notified by email of the unavailability and will give you the possibility : • Either, if you choose to accept it, to be delivered of a product or a service of a quality and an equivalent price to the one ordered; Or • to be refunded the price of the product or service ordered
4.1. Terms and conditions of placing orders It is possible to order from www.plaisirs.club online directly on the Website. At the time of placing your order, you must confirm it by the technique called "double-click" : that is to say, after selecting the products added to your shopping cart, you must check and possibly correct the contents of your basket (ie, including : identification and quantity of products selected, corresponding prices, terms and delivery charges), before you accept these terms and conditions, and your obligation of payment of the order, and confirm the acceptance of your order.
4.2 Registration of orders After placing your order, pleasures.club, they will send you an Order Confirmation Email containing the summary of your order, its number, as well as these terms and conditions and will definitively validate your order by sending an Email of Validation of the Order. pleasures.club reserves the right not to accept your order for any legitimate reason, including in cases where : • it would not be consistent with these GTCS; • one of your previous orders would not have been fully paid at maturity; • a dispute relating to the payment of one of your previous orders is being processed; • a number of elements serious and concordant would pose a suspicion of fraud on your order. These emails are sent to the email address that you use to identify yourself in your Customer Area. Note : If you do not receive one of the two emails above, we recommend that you contact our Customer Service department at the following email address : [email protected]club
Article 5 : Price delights.club reserves the right to modify its sale prices at any time, the products will be invoiced at the price that is displayed on the screen at the time of placing the order. All our prices are in Euros and include VAT.
Article 6 : method of Payment orders are payable by credit card or PayPal.
6.1 credit Cards please note, only credit cards attached to a bank located in France are accepted.
6.2 By PayPal To receive this payment, you must have an account with the PayPal company. In the case of payment by PayPal, it is the terms and conditions of Paypal apply. Orders paid by PayPal are charged at the time of the passage of the order.
6.3 Default of payment Any dispute settlement shall be reported to the service by e-mail [email protected] pleasures.clubaura the faculty, in the event of default of payment and 48 hours after a setting in residence remained unfruitful, to terminate the sale of right and may request the return of the product without prejudice to all other damages and interests. pleasures.clubse reserve the right not to offer one or more of the payment methods below, for any legitimate reason, including in cases where : • the payment partner no longer offers the service in question, • the one of your previous orders would not have been fully paid at maturity, • a dispute relating to the payment of one of your previous orders is being processed, • a number of elements serious and concordant would pose a suspicion of fraud on your order.
Article 7 : Delivery - Transport - Reception of The amount of shipping costs will be displayed in the order acceptance sent by e-mail. All of these conditions of carriage apply only to deliveries made in Metropolitan France. The shipping costs are calculated based on a fee schedule that takes into account the weight and/or size of the product and the department to deliver. When you receive your parcel, if you find that some accessories are missing from your package, please make contact asap with the Customer Service so that we can ask our supplier to send you these accessories as soon as possible. Upon receipt of the ordered products, if you find that they are damaged, we recommend that, in order to facilitate the processing of your file, to register if possible reserves are detailed on the delivery note and in any case, contact the Customer Service department as soon as possible.
Article 8 : right of Withdrawal in Accordance with the provisions of articles L. 121-21 and following of the Consumer Code, you have a period of fourteen calendar days following the date of the receipt of the last product of your order to exercise your right of withdrawal without having to justify reasons nor to pay penalties, with the exception of the expenses of return which remain at your charge. The transport of the returned products are your responsibility ; any damage sustained by the goods on this occasion being of a nature that, as noted below, to obstruct the exercise of your right of withdrawal.
8.1 Modalities of the exercise of the right of withdrawal To exercise your right of cancellation, you must notify us of your decision to withdraw your order. This notification must be made in writing by returning to us, to the mailing address, the correct following completed and signed : PLAISIRS.CLUB, 255 Avenue Galilée, 13100 Aix en Provence. (Please complete and return this form only if you wish to withdraw from the contract) To the attention of Customer Service PLAISIRS.CLUB- : (*) Delete as appropriate I/We (*) notified/notify (*) this is my/our (*) withdrawal from the contract for the sale of the property (*) below [Specify the product or products for which you retract] ............................................................................................................................................................................... — Ordered on (*)/received (*) .................................................................................................................. — N° of commande....................................................................................................................................... — Name of the consumer(s) ............................................................................................................ — Address of consumer(s) ............................................................................................................... — Signature of consumer(s) (only in case of notification of this form on paper) — Date................................. Upon receipt of your request for cancellation, we will send you an acknowledgement of receipt containing a return number and specifying the terms and conditions of your return from your package. We recommend that you print and paste this return number on the package in order to allow a faster processing of your application. After receiving the return number, you will have a period of 14 days to return the products concerned. Only the items returned in a state allowing their resale (this is assuming that they are returned in their original packaging, in a state strictly nine will be accepted. Accordingly, articles that are returned incomplete, spoiled, damaged or soiled will not be accepted. If all of these conditions is met, the buyer shall receive a return authorization number that you must refer to the material or goods in return, if the return will not be accepted. No cod or postage will be accepted, regardless of the cause or the reason. Only the price of the product or products ordered shall be reimbursed, the expenses of return staying chargeable to the customer.
8.2 Exceptions in Accordance with the provisions of article L121--21-8 of the Consumer Code, the right of withdrawal can not be exercised for: • * * services fully executed, with your express consent, before the end of the withdrawal period of fourteen calendar days ; • goods made to your specifications or clearly personalised; • Goods which are liable to deteriorate or expire rapidly, That is for example the case for products with an odometer and a kilometre would entail a substantial depreciation of immediate value. • Goods that have been unsealed after delivery and cannot be returned for reasons of hygiene or health protection. • Goods which, after having been delivered, and by their nature are mixed inseparably with other articles, audio or video recordings or computer software if they have been unsealed by the consumer. This is for example the case for products shipped with a software where you have unsealed and/or install this software • downloads the execution of which began after express prior agreement of the consumer, and expressly waiving his right of withdrawal.
8.3 Reimbursement in the context of a withdrawal on receipt and after acceptance of the equipment or the goods returned by the customer, the Delights.club will send the refund of monies paid including the delivery costs, by bank transfer or cheque bank transfer in the name of the customer author of the order and delivery address within 14 days. The client may also request within the same period of 14 days from the delivery, product exchange or a store credit which will be credited to his account. This credit will be usable in the period of six months. In the absence of reception of your product or a proof of shipment of your product within that period, delights.club reserves the right to defer your repayment until the day of the receipt of your product.
Article 9 : reservation of property The property in the goods sold will only pass to the buyer only after payment in full of the price, it being specified that the mere submission of a payment that creates an obligation to pay does not constitute a payment within the meaning of this clause. The clause does not impede upon the delivery of the goods transfer to the buyer of risks of loss, deterioration or theft of the goods as well as damage they could cause. The purchaser may only resell the goods delivered before payment of the price, except with prior written authorization of our company.
Article 10 : Force majeure pleasures.club cannot be held responsible for the breach of any of its obligations arising from the contract of sale as soon as this failure is related to the occurrence of an event of force majeure.
Article 11 : Access to the site delights.the club makes available to its customers an access code and a personal password confidential and to identify and access the various services. The customer is responsible for safeguarding and maintaining the confidentiality of this code and password. It assumes the full responsibility for all breaches thereof, and will bear the consequences of the access to undue using this code and password. In the event of hypertext links to other sites, the delights.club cannot be held responsible for the content of these other sites. plaisirs.club.com cannot be held responsible for any failures related to malfunction of the internet network, as well as any problem relating to hardware, software, and telecommunications networks.
Article 12 : applicable Law - Jurisdiction The sales governed by the present terms and conditions are subject to French law. In the event of a dispute over the interpretation or execution of the contract of sale, the French courts will be competent, However, the buyer has the possibility, before any legal action to make its claim or dispute directly with the customer Service department in order to seek an amicable solution; the address [email protected] can be used for this purpose.
Article 13 : Computer and freedoms
13.1 Collection and use of your personal data delights.club is responsible for the processing of your personal data. The information you provide to us in connection with your orders to a destination of delights.club and are used for the processing and tracking of your orders, after-sales SERVICE of products ordered on our Website and marketing management and customer relationship of your customer account. The data concerning you may be passed on to providers of delights.club for the purposes of processing orders and after sales SERVICE as well as for the purposes of marketing management and customer relationship, being specified that some of these providers are located outside of the European Union. We assure you in this regard we have taken the necessary measures to establish a legal framework for the transfer of data, in particular in fulfilling the formalities proper to the CNIL. Your data may also be communicated to our partners for marketing purposes via non-electronic mail or telephone. You can object to this disclosure, proof of your identity, by mail addressed to : PLAISIRS.CLUB, 255 Avenue Galilée, 13100 Aix en Provence.
13.2 Right of opposition, rectification or deletion of your personal data in Accordance with the provisions of the law Informatique et Libertés of 6 January 1978, you have at any time a right of access, opposition, rectification and deletion of your personal data concerning you held by the delights.club, in writing by mail and justifying your identity to : PLAISIRS.CLUB, 255 Avenue Galilée, 13100 Aix en Provence.